Account cancellation

• How do I cancel my ClassPass membership?
• Is there a fee for cancelling my ClassPass membership?
• What is the ClassPass refund policy?

Credits

• Can I combine or transfer credits to another ClassPass account?
• Can I redeem my credits for cash?
• Do my credits roll over?
• How do I buy more credits?
• How do I know how many credits I have left?

Reactivate my membership

• How do I reactivate my ClassPass membership after it's been cancelled?

Change to a different membership plan for my next cycle

• Can I change my billing cycle date?
• Can I change my Corporate Wellness plan to a different one?
• Can I pause my ClassPass membership?
• Can I switch my Corporate Wellness plan to a non-Corporate plan?
• How do I change my plan?