Membership add-ons

• How do I set up the YouFit portion of my ClassPass + YouFit Co-Membership?
• What are Studio Class Packs?
• What happens if I cancel a class late or miss a class from my studio class package?
• What is the ClassPass + Blink Co-Membership?
• What should I know about my ClassPass + Gym Co-Membership?

Virtual offerings

• ClassPass Go
• ClassPass Live

Studio class packs

• Can I use my studio class package at any of a studio’s locations?
• How do I purchase a studio class package?
• If I purchase a recurring studio class package, will unused classes roll over to my next cycle?
• What is the expiration date on studio class packages?

Privacy

• What information will my friends or other ClassPass members see?

Account cancellation

• How do I cancel my ClassPass membership?
• Is there a fee for canceling my ClassPass membership?
• What is the ClassPass refund policy?

Credits

• Can I give my credits to someone else?
• Do my credits roll over?
• How do I buy more credits?
• How do I know how many credits I have left?

Reactivate my membership

• How do I reactivate my ClassPass membership after it's been cancelled?

Change to a different membership plan for my next cycle

• How do I change my plan?
• How do I switch to ClassPass Lite?
• What does it mean to pause my ClassPass membership?