Last updated: December 2024
ClassPass trials and memberships automatically renew each month on your cycle date. You can cancel your ClassPass trial or membership at any time.
After a cancellation request is made you’ll receive a cancellation confirmation email from our Customer Experience team.
If you do not receive a cancellation confirmation email, your request was not received.
To cancel your membership:
On the ClassPass website:
- Click on your initial on the right-hand side of the page and select Account from the drop-down.
- Click the blue Manage plan button.
- Scroll down to the bottom of the page and click the Cancel my membership link.
- Follow the prompts to confirm your cancellation request.
On the ClassPass app:
- Tap Profile on the bottom right of your screen.
- Select Account.
- Under Membership select the Manage plan button.
- Scroll to the bottom and tap Cancel your membership.
- Follow the prompts to confirm your cancellation request.
Still need help? Get in touch with us via chat.