Last updated: July 2, 2024
We understand your routine can vary month by month and the importance of flexibility. Credits expire at the end of each cycle except as otherwise stated below.
Generally, so long as you remain an active ClassPass customer on a paid plan, we'll rollover any unused credits that you've purchased up to the number of credits in your upcoming plan - every month.
For example, if you’re set to renew on a 45 credit plan, and you did not use any of the 45 credits you purchased in a given month, you can roll over 45 credits into your next subscription cycle and you'll have 90 credits in your account at the beginning of the new subscription cycle. If you are set to switch to a 27 credit plan, up to 27 unused credits will roll over.
Keep in mind, if you’re set to renew on a 45 credit plan and purchased 50 additional credits but didn’t use them, only 45 out of 50 will roll over to the next cycle. Any credits that don't roll over will expire. If you switch to a plan lower than 10 credits, you may still roll over up to 10 unused credits per month.
Notwithstanding any language above, trial credits and any credits you didn't purchase do not roll over unless explicitly stated in your sign-up process, and different rollover policies may apply to other promotions, as communicated by ClassPass.
If you cancel your account, all remaining credits will be forfeited on the last day of your membership.
This policy is incorporated in the ClassPass Terms of Use and may change any time without notice.
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