Content Verified: July 6, 2022

Congrats on making such great use of your membership!

There are a few ways to purchase additional credits if you’re running low during your current cycle. You can upgrade to a membership with more credits immediately or purchase additional credits using our Top-Up or Add-On Pack features. The credits will be available immediately and your cycle renewal date won’t change. 

The Top-Up feature allows you to purchase the exact number of credits needed to book a class. An Add-On pack allows you to make a one-time purchase of a selected credit amount. 

All credit purchases are final as noted in the purchase flow. Learn more about our Refund Policy here. 

If you are on a paid membership and you have credits remaining at the end of your cycle, you can roll over up to the number of credits in your upcoming month's plan. Learn more about our Rollover Policy here. 

To purchase Top-Up credits: 

1. Find the class or appointment you want to book
2. View the purchase confirmation screen with the exact number of additional credits needed and associated cost
3. Confirm and complete purchase 

To purchase an Add-on pack: 

On the web:

1. Go to your Account
2. Click 'Add credits'
3. View your options and purchase the credits

On the app:

1. Tap ‘Add credits’ on the bottom of your screen
2. View your options and purchase the credits 

Still need help? Get in touch with us.

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