Once a class has been successfully reserved, it will be listed in your upcoming classes. The studio will automatically receive your reservation. 

You’ll also receive a reminder email before class starts that will include any necessary information, including what to bring, when to arrive, and where to find the studio. 

If there are no spots available for a class we recommend checking back later since more spots can open up throughout the week. 

How far in advance can I book classes? 

You can reserve classes when the booking window opens. 

For most studios, the booking window opens at noon, one week before the class date. For example, a class on the 10th will be bookable on the 3rd, at noon local time. 

If the “reserve” button is greyed out, the booking window is not open yet.

When does the booking window close? 

Many studios offer the ability to book a class up until five minutes before class starts. If the booking window for a class has closed, you are unable to reserve the class through ClassPass. 

Can I book a class that takes place in my next cycle?

Yes, you can book a class scheduled to take place in your upcoming cycle! 

When booking a class in your next cycle it will use credits from your upcoming cycle, regardless of when the class is booked. 

For example, if your cycle date is the 3rd of the month and you book a class for the 4th, that class will use credits from your upcoming cycle, even if you reserved it on the 1st.

Given the current restrictions on group fitness, we're rolling over all unused credits until local studios and in-person classes become bookable again. Learn more about our rollover policy here.

How many times can I book classes at the same gym or studio each cycle?

You can visit most ClassPass partners as often as you’d like each cycle. 

In some cases, depending on the partner, you may see the credit cost per reservation increase if you have already reserved classes there 3-4 times in your current cycle. 

Different rules and restrictions may apply if you are on a promotional offer. 

How to book a class:

• Search for the class you want and select “Reserve”
• Click "Reserve" again to confirm your reservation

 Still need help? Get in touch with us.