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Reservations

Managing reservations

  • What is the reservation cancellation policy?
  • Can I arrive late to class?
  • Can I switch my reservation to a different class?
  • How do I cancel a fitness class or wellness reservation?
  • I accidentally booked a class within 12 hours of class time! What do I do?
  • The weather is bad and I have class. What do I do?
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Booking reservations

  • Can I see a list of studios available?
  • Can I attend class without a reservation?
  • Can I reserve a bike or station in advance?
  • How do I reserve a class?
  • How do I search for classes?
  • How many classes can I take each cycle?

Ratings and reviews

  • Can I change a review after submitting it?
  • Can I opt out of reviews?
  • What is ClassPass' ratings and reviews policy?
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