How can I contact customer support? Meredith Updated November 10, 2019 21:48 We'd love to hear from you! To get in touch with us, you can submit a request here. We do not offer phone support at this time. Related articles How do I cancel my ClassPass membership? What is the class cancellation policy? How do I change my plan? I’m on a trial membership. What should I know about my account? How much does a ClassPass membership cost?