Last updated: September 2024

We'd love to hear from you!

Though we don't offer phone support, you can reach us 24/7, Monday through Sunday via our ClassPass Bot. If you prefer to speak with ClassPass support, the Bot can help route you.

From the web: Log into your account on the ClassPass website, and click the ClassPass Bot icon in the lower right-hand corner to connect to Chat. There, you can be assisted via Bot or submit an email to customer support.

From the app: Log into the ClassPass app, tap the Profile tab in the lower right-hand corner, tap Settings, and tap Contact us.