Last updated: November 2025
We'd love to hear from you!
Though we don't offer phone support, you can reach us 24/7, Monday through Sunday via our Live Chat.
From the web: Log into your account on the ClassPass website, and click the ClassPass Bot icon in the lower right-hand corner to connect to Live Chat.
From the app: Log into the ClassPass app, tap the Profile tab in the lower right-hand corner, tap Settings, and tap Contact us.