Content verified: September 2022

Changing your membership plan can be done through your Membership Settings.

If you’re upgrading to a higher-credit plan, your billing cycle will reset to the date of the immediate plan upgrade and you'll be charged for the price of your new plan on the day that you switch. Once the transaction is complete, the full number of plan credits from your higher-credit plan will be added to your credit count for immediate use! Don’t have time to use all of those credits? No stress - we’ll roll over up to the number of credits offered in your new plan.

If you’d rather switch to a lower-credit plan, you can make that change for your next billing cycle. You’ll continue to renew onto the new plan each month on your billing cycle date unless you make another plan change.

Plans are subject to change at any time and changes must be submitted 24 hours prior to your next cycle date in order to take effect. Current membership plans can be referenced in your Membership settings. 

To change your plan: 

On the website: 

1. Navigate to your Membership Settings. 
2. Select ‘Manage membership’. 
3. Select your new plan.

On the iOS app: 

1. Tap ‘Profile’ in the bottom right hand corner.
2. Tap 'Membership'.
3. Select ‘Manage membership’.
4. Select your new plan. 

On the Android app: 

1. Tap the menu button in the upper left corner.
2. Tap Settings.
3. Under ‘Membership’ select 'Manage membership'. 

Still need help? Get in touch with us.