ClassPass trials and memberships automatically renew each month on your cycle date. You can cancel your ClassPass trial or membership at any time. 

Cancellations need to be requested at least 24 hours prior to your cycle date.

After a cancellation request is made you’ll receive a cancellation confirmation email from our Customer Experience team. If you do not receive a cancellation confirmation email, your request was not received.

If you are on a Commitment Plan, please contact us with any membership questions. 

To cancel your membership: 

On the website:

• Navigate to your Account Settings
• Click the 'Cancel my membership or take a break' link
• Follow the prompts to confirm your cancellation request

On the iOS app:

• Tap 'Profile' on the bottom left of your screen
• Select 'Manage your membership'
• Under 'Membership' select 'Manage your plan'
• Scroll to the bottom and tap 'Cancel your membership or take a break’
• Follow the prompts to confirm your cancellation request

On the Android app:

• Tap on the three bars on the upper left-hand corner
• Tap 'Profile' on the left sidebar
• Tap 'Manage your membership'
• Tap 'Manage your plan'
• Tap 'Cancel your membership or take a break'
• Follow the prompts to confirm your cancellation request

Still need help? Get in touch with us.