Content verified: February 2023
We're so excited to hear you are trying out ClassPass! This is what you can expect during your free trial:
- A free, one-time visit at a selection of our top-rated studios and gyms
- The ability to cancel your trial at any time
- The option to easily upgrade your trial to a paid membership to unlock full access to our app, salon and spa appointments, and repeat bookings.
Your trial will automatically renew onto a paid membership once it ends, so you can keep booking classes & appointments seamlessly. Once your trial ends and you move onto a paid membership, your credit count and studio visits will reset. Don't worry, you'll receive an email 2-3 days before your trial ends as a reminder.
The plan you will automatically renew on to is stated when you sign up for your trial. If you'd like to change your membership plan for your next billing cycle, please be sure to make any changes in advance of your cycle renewal by navigating to your Membership Settings.
If you'd like to upgrade and start your membership early, you can do so on the Plan Management page via the app or website. If you upgrade early, your paid membership will start immediately and you'll be able to access repeat bookings and spa and salon appointments.
If you're on a trial, please keep in mind that we're not able to delay start dates, so the day that you sign up for your trial is also the first day of your trial. If you aren't ready to try ClassPass just yet, we recommend waiting to sign up. Find out more about keeping track of your cycle date here.
Our class cancellation policy applies to all reservations made during your trial and the number of credits needed to book a class may change based on a number of factors.
Don’t want to continue with your ClassPass trial or membership? See how to cancel your membership here.
Still need help? Get in touch with us!