Your ClassPass membership comes with complimentary ClassPass Flex, which allows you to take class in any of our participating cities when you’re traveling outside of your home city.
To change your Flex location on the site, go to your Account Settings. There you can set your Flex location from the dropdown menu. You can change this location as often as you like.
On the app, tap the ‘Profile’ tab on the bottom of the screen. Under your name, tap your location and you’ll be able to change your Flex location to any other ClassPass city.
This feature is meant for temporary travel. If you take more than 50% of your classes in a two-month period outside your home city, then we may change your membership to the city where you have been taking a majority of your classes and charge you the applicable membership rate for that city. We’ll reach out to notify you of any change to your home city. If you’re moving or you were signed up for the wrong city, reach out to us--we’ll update your membership to your new city to make it easier for you to find and book classes.
Please note, if your ClassPass membership is based in a city where you are able to visit a studio 4 times per month, you’ll need to be in that city in order to take your 4th class at a studio.
Still need help? Get in touch with us.