If your account says it’s expired, it may be because you cancelled your membership, or the payment for your ClassPass membership was not processed.
If you cancelled your membership and would like to rejoin ClassPass, login to the website with your canceled account. On the homepage you'll see a button to reactivate your account. Follow the prompts and your account will be back up and running in no time!
If the payment for your ClassPass membership did not process, you will receive a notice from our billing department with instructions on how to update your credit card information to avoid membership cancellation. To update your credit card information, please go to your account settings and select Update Payment Method. From there, you’ll be prompted to add a new credit card.
Once your payment information is updated and the payment is processed, your account should be restored shortly thereafter. If you are having trouble accessing your account, please contact us.
Still need help? Get in touch with us.