If you see:
- a £15 charge
- This is for a class that was late cancelled (cancelled less than 12 hours before the class begins, or after 5pm the night before for Flywheel).
- a £20 charge
- This is for a class that was missed entirely.
You can see your recent charges in your Account Settings, which will give more information. As a heads up, charges are processed one week after the class date.
Learn more about the cancellation policy here.
Still need help? Get in touch with us!